Exchanges & Returns

Returns - no problem

If you would like to return your order this is no problem within 14 days after you have received the purchased item(s) as long as they are returned in their original, unused state. Follow the steps underneath to make sure this runs smoothly.
               
1.  Send an email to info@layersindesign.com and inform us about the return, please also provide your bank details.
2. Pack the items safely in their original packaging. We are not responsible for damages during transport, so consider to send expensive products with an insured service.
3. Then send the package to:

LAYERS
Floresstraat 58
2022 BG Haarlem
The Netherlands     

4. As soon as we have received the returned goods in good order we will transfer your payment for these goods excluding the shipping costs.

When you would like to exchange an item, please return the received item first and then re-order the new item.

If you have any questions, please don't hesitate to contact us via info@layersindesign.com.   

Complaints or suggestions

If you have a complaint, please send an email to info@layersindesign.com. We will react as soon as possible and strive to solve any reasonable complaint quickly and to your satisfaction. We are always looking for ways to improve our service so your suggestions are always welcome!

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© Copyright 2013 Layers by Studio David Graas
We are a design label dedicated to bring to you 3d printed products that stand out from the crowd.

Layers continuously seeks the outer limits of what 3d printing has to offer for product design: small scale production of clever products tailored to the needs and preferences of people. 3d printed on demand and close to the customer location. No more transport of products, but transport of data that is turned into a product by the 3d printer just around the corner. Your corner...